Privacy Policy

Who Are We?

Source Receivables Management provides accounts receivable management services for various commercial and consumer market segments, including telecommunications, utilities, retail credit cards, debt purchasers, and other industries.

If you have any questions or comments about our Privacy Policy or practices, or if you would like to correct, complete, or supplement any of your information that we maintain, please contact us:

Source Receivables Management
PO Box 4068
Greensboro, NC 27404
1-877-251-3775

Who And What Does This Privacy Policy Apply To?

This Privacy Policy applies to all visitors of this website. By navigating this site, you agree to this Privacy Policy and the Cookie Policy unless you have opted out.

This Privacy Policy governs the collection, use, maintenance, and disclosure of your personal data, either provided by you or through other sources. Source Receivables Management is committed to protecting your privacy and will not sell, disclose, transfer, or disseminate your personal information unless expressly authorized by you or as outlined in this policy.

Where Do We Get Your Information From And What Information Is Collected?

We collect the minimum data required to function, which is provided by:

  • The creditor or current
  • Third parties acting on your behalf (e.g., your attorney, spouse, power of attorney, family member, place of employment).
  • Credit Reporting
  • Our service

The minimum data required includes:

  • First and Last name
  • Social Security Number
  • Phone Numbers
  • Addresses
  • Original creditor name
  • Current owner name
  • Original account/reference numbers.

This information is provided by you and by other sources so the accuracy of this information is not guaranteed. Source Receivables Management updates information as new information is gathered.

When making a payment over the phone or via the web portal, additional information must be provided. This information is used for the processing of the payment only.

Other information obtained is outlined in our Cookie Policy.

Does Source Receivables Management share my information?

We share your information in the following circumstances:

  • With the Current Account Owner: Information such as new location details and payments made are shared with the account owner.
  • With Credit Reporting Agencies: Personal information, including account status and balance, may be shared.
  • With Third Parties Acting on Your Behalf: If authorized, your information may be shared with these parties.
  • When Required by Law: Information may be shared with law enforcement, regulatory entities, and judicial authorities as needed.

How long does Source Receivables Management keep my information?

We retain personal information in accordance with client contractual policies and state retention laws.

What About Third-Party Products and Links to Other Websites?

This Privacy Policy does not apply to third-party websites, or any website not operated by Source Receivables Management. Refer to their specific privacy policies to understand how your information is handled.

How Does Source Receivables Management Keep My Information Safe?

We are committed to securing your personal information. Safeguards are in place to prevent unauthorized access, use, disclosure, alteration, or destruction of your data. All employees are trained on security measures to protect and secure information.

California Residents

This section supplements the above Privacy Policy and applies to California residents, as per the California Consumer Privacy Act (CCPA).

Personal Information (PI):

PI refers to “information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household.”

Right to Know

  • California residents have a right to know what information is being collected, sold, used, and shared about them

Your Rights Under the CCPA:

  1. Right to Know: You have the right to know what information is being collected, used, sold, or shared about you.
  2. Right to Request: You may request details about the information collected, used, or shared about you.
  3. Right to Delete: You may request the deletion of your personal information, subject to certain exceptions such as:
    • Completing a transaction or
    • Detecting security incidents or
    • Debugging and repairing
    • Exercising free speech or complying with legal
  4. Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights under the CCPA.
  1. Right to Opt-Out: You may opt out of the sale of your personal Note: Source Receivables Management does not sell personal information.

How to Exercise Your Rights:

To request information or deletion of your personal data, call 1-877-251-3775 or send a written request to the address mentioned above. To honor your request, we may ask for identifying information such as your date of birth, Social Security number, or address.